Medium – MSLDev – The finance industry cannot afford to live in the past — one mired in poor customer perceptions, fewer user-centric processes and digital channels, legacy systems, and a slow response to an ever-changing technological landscape. The industry must adapt and adopt best practices in the delivery of its service in order to meet customer needs swiftly, conveniently, and on-demand, as well as become pioneers of innovation.
ARTICLE | June 5, 2018